Great questions.
Simple answers.

No. Customers scan the QR code with their phone's built-in camera. The menu opens directly in their browser, including Chrome, Safari, or any browser. No app download, no account creation, no friction.

Any smartphone, tablet, or laptop with a browser. You don't need to buy any special hardware. A ₹3,000 Android tablet works perfectly as a dedicated kitchen display screen.

Yes. You can configure CGST, SGST, and service charge percentages for each outlet. Multiple named tax profiles are supported. All invoices are generated with the correct breakdown automatically.

Yes. The Pro plan supports room ordering for hotels, bar counter QR codes, and poolside setups. Each point gets its own QR and orders are routed to the relevant kitchen station.

The guest can track their order status live. Staff can accept or modify orders from their dashboard. If an order needs to be cancelled, staff can cancel it with a reason, refunds are handled automatically if the order was prepaid.

Yes. The Pro plan covers up to 3 outlets under a single restaurant subscription. Each outlet has its own menu, QR codes, and staff, but you manage everything from one login.

Yes. Staff access is secured with JWT-based authentication and role-based permissions. Customer phone numbers are stored encrypted. Payment webhooks are verified with HMAC signatures to prevent fraud. Your data is never shared with third parties.

Paid plans are 30-day rolling subscriptions. You renew manually whenever you want to continue. Payments are processed securely via Razorpay. Renewing early simply adds 30 days to your current paid-through date.

When you sign up, you get 30 days of full Pro features, kitchen display, staff accounts, reports, everything, completely free. No credit card is required to start the trial. You can subscribe at any point during or after the trial.

Yes. Counter QR codes can be used at the pickup counter for takeaway orders. Delivery platform integration (Swiggy / Zomato webhook) is available on the Pro plan for restaurants receiving third-party delivery orders.

The dashboard is designed to be self-service, most restaurant owners complete setup in under 10 minutes. If you need help, our support team is available 9AM to 6PM IST via WhatsApp and email.

MyBigPlate is a restaurant management platform offering a QR Menu App, QR Ordering System, and a Free QR Menu. It helps restaurants replace paper menus, accept digital orders, manage tables, and track performance.

Contact us on WhatsApp or fill out our demo form. We'll schedule a quick setup call and help you upload your menu. Most restaurants go live in under 30 minutes.

No app is needed for your guests. They just scan the QR code with their phone camera and the menu loads instantly in the browser. Staff use our web dashboard.

MyBigPlate works on any modern smartphone, tablet, or computer. iOS, Android, and web browsers are all supported without any app install.

Free QR Menu: A digital menu viewers can see (no ordering). QR Menu App: Full menu + ordering + billing. QR Ordering System: Integrated table-to-kitchen ordering with staff roles.

Yes! Add photos, descriptions, prices, and veg/non-veg tags to every item. Visual menus increase average order values by up to 38%.

Yes, manage multiple outlets under one MyBigPlate account. Each outlet has its own menu, QR codes, and dashboard.

Yes. Configure GST rates per item category, create promotional discounts, apply happy-hour pricing, all from your admin dashboard.

Completely free, no hidden costs, no trial period, no watermarks. You get a digital menu and QR code at no charge, forever.

Sign up for any paid plan and use all features for 30 days at no charge. No credit card needed to start. We'll remind you 3 days before day 31.

Monthly: ₹699/month. Yearly: ₹6,599/year (₹550/month, saving 21%). Both plans include the full platform with all features.

Yes. Monthly plans cancel anytime with no penalty. Yearly plans can be cancelled but are non-refundable for the remaining term.

Most restaurants are live in 15 to 30 minutes. We offer a free onboarding session to help you set up your menu, QR codes, and staff accounts.

WhatsApp support during business hours. Yearly plan subscribers get priority support with faster response times and dedicated onboarding.

Yes. We provide a walkthrough for Captain, Chef, and Cashier staff so everyone is comfortable from day one.

Contact us immediately on WhatsApp at +91 8867751005. We prioritize support during active dining hours.